When you have negative information regarding your business on the internet, it can be a hassle to fix bad reviews. It can hurt your business drastically and steer away potential customers. Of course, this is always a risk when you are running a business. The internet today is full of websites where people can leave comments about you or the service they received, even if it isn’t on a website that you own. We already went through how it might be possible to fix bad search results; remember it’s impossible for a reputation management service to entirely remove it from the whole internet. Now we are going to go through how you could possibly have the content removed or buried down so far no one could find it if the previous results failed.
Just like with every other single thing in this world, there are laws that exist to protect people online. These laws encompass everything from online content, to protecting certain groups from defamation. There are also policies that search engines like Google have that can help someone in a position where they are trying to get content removed without the help of reputation management consultants.
First we’ll cover policies like Google’s, before getting into the complex legal system. If there is ANY information on any of the websites you are having trouble with that contains personal information, Google’s internet reputation repair can remove it. To protect people’s privacy, they have policies in place that make sure no one can share any personal information or financial information on websites referring to someone else. If this is the case with any of your pages, chances are you could contact Google and get them to remove it. Remember though, even if it is removed from Google, it will still be on the internet and the link will still exist, but it will at least be off of the first page of the most popular search platform.
Even if you get your page, or information, removed from a search engine, it’s important to remember that the website has most likely already been saved somewhere off the grid on a machine that will allow people to still find it, and there are always instances of it being cached on computers. If you are unfamiliar with the term cached, that means someone who has looked at it before, can return to it again even after it has been removed.
If you have tried all of these resources and still gotten nowhere, the next step could be to involve legal practices. It’s worth mentioning that this method may actually draw MORE unwanted attention to what you are trying to get rid of and you might want to let it go and try to think of more creative ideas to improve your reputation. If you do choose to go this route, you can research laws that have to do with online defamation or slander, or other laws that pertain to certain segments of the population and go from there. This method would probably cost a lot of time and money though, so choose your online reputation management methods carefully.